Legal Center

Transparency, Trust & Compliance

At Luit Infotech, trust is not merely a business objective - it is a responsibility.

Organizations entrust LuitBiz with business-critical information, quality records, customer data, employee records, regulated documents, and operational processes. We recognize the importance of protecting that information through strong legal frameworks, transparent policies, security controls, and responsible business practices.

Our Legal Center provides easy access to the policies, agreements, and commitments that govern the use of LuitBiz products and services.

Whether you are a customer, prospect, compliance officer, auditor, procurement professional, IT administrator, or legal reviewer, the resources below provide a clear understanding of how Luit Infotech manages privacy, security, service commitments, data processing, and regulatory responsibilities.

Our Legal & Compliance Philosophy

 

Luit Infotech is committed to:

  • Transparency in business practices
  • Protection of customer information
  • Compliance with applicable laws and regulations
  • Ethical handling of personal and business data
  • Responsible software development practices
  • Strong governance and accountability
  • Privacy-by-design principles
  • Secure cloud operations
  • Continuous improvement of security and compliance controls

We believe that enterprise software providers must be held to the highest standards of responsibility, particularly when handling sensitive business information.

Legal Documents

 

The following documents govern the use of LuitBiz products and services.

 

Privacy Policy

What It Covers:

Our Privacy Policy explains:

  • What information we collect
  • How information is used
  • How customer information is protected
  • Data retention practices
  • Customer privacy rights
  • Security measures
  • International data protection principles
Privacy Policy → View Document

Terms of Service

What It Covers:

Our Terms of Service define:

  • Customer and vendor responsibilities
  • Acceptable use requirements
  • Product usage conditions
  • Intellectual property rights
  • Service limitations
  • Account responsibilities
  • Legal obligations
Terms of Service → View Document

 

Service Level Agreement (SLA)

What It Covers:

Our SLA outlines:

  • Service availability commitments
  • Support response objectives
  • Service performance expectations
  • Incident management procedures
  • Escalation processes
  • Customer support commitments
SLA → View Document

Cookie Policy

What It Covers:

Our Cookie Policy explains:

  • Types of cookies used
  • Website analytics practices
  • Performance monitoring
  • User preference management
  • Browser control options
Cookie Policy → View Document

Data Processing Agreement (DPA)

What It Covers:

Our Data Processing Agreement defines:

  • Customer and processor obligations
  • Personal data handling practices
  • Data protection responsibilities
  • GDPR-related commitments
  • Security obligations
  • Data subject rights support
DPA → View Document

Commitment to Privacy

Privacy is a fundamental principle of our software architecture and business operations.

We are committed to:

  • Collecting only necessary information
  • Protecting customer confidentiality
  • Limiting unauthorized access
  • Maintaining appropriate security controls
  • Supporting customer privacy obligations
  • Operating with transparency and accountability

Commitment to Security

LuitBiz incorporates security controls designed to help organizations protect their information assets.

Key security capabilities include:

  • Role-based access control
  • Authentication controls
  • Audit trails
  • Document version control
  • Data access logging
  • Workflow accountability
  • Permission management
  • Secure cloud infrastructure
  • Backup and recovery procedures

Security is continuously evaluated as part of our product development and operational processes.

Commitment to Compliance

LuitBiz helps organizations support compliance initiatives associated with:

Quality & Operational Standards:

  • ISO 9001
  • GMP
  • IATF 16949

Regulatory Requirements:

  • FDA 21 CFR Part 11
  • SOX
  • FINRA

Privacy & Data Protection:

  • GDPR
  • HIPAA

While software alone cannot guarantee compliance, LuitBiz provides the governance, traceability, auditability, and accountability capabilities required to support compliance programs.

Responsible Data Processing

As an enterprise software provider, Luit Infotech understands the importance of responsible data stewardship.

Our data processing practices are guided by:

  • Lawfulness
  • Fairness
  • Transparency
  • Accuracy
  • Confidentiality
  • Accountability
  • Purpose limitation
  • Data minimization

These principles align with modern privacy and regulatory expectations across global markets.

Vendor & Procurement Reviews

Organizations evaluating LuitBiz frequently conduct:

  • Security assessments
  • Vendor risk reviews
  • Compliance reviews
  • Legal reviews
  • Procurement evaluations
  • Data protection assessments

Our legal documentation is designed to support these review processes and provide clarity regarding our commitments and responsibilities.

Why Organizations Trust LuitBiz

Organizations choose LuitBiz because of our commitment to:

  • Transparency
  • Accountability
  • Security
  • Compliance
  • Reliability
  • Customer Success
  • Ethical Business Practices
  • Long-Term Partnership

Since 2004, we have helped organizations improve governance, compliance, operational efficiency, and business performance while maintaining high standards of responsibility and trust.

 

Our Commitment

Trust is earned through consistent actions, transparent policies, secure practices, and responsible business conduct.

Our Legal Center reflects Luit Infotech's commitment to protecting customers, supporting compliance requirements, and maintaining the highest standards of professionalism in the delivery of enterprise software solutions.

We encourage customers, auditors, procurement teams, and compliance professionals to review the documents provided here and contact us with any questions.

Questions About Legal, Privacy, Security or Compliance?

Our team can assist procurement teams, compliance officers, legal reviewers, auditors, and IT professionals with information regarding our policies, agreements, and compliance practices.

Request a demo of LuitBiz today    Contact Our Team

Frequently Asked Questions

Why does Luit Infotech maintain a Legal Center?

The Legal Center provides transparency regarding our privacy practices, security commitments, service obligations, data processing standards, and legal terms governing the use of LuitBiz products and services.

Does Luit Infotech provide a Data Processing Agreement?

Yes. We provide a Data Processing Agreement (DPA) that outlines data processing responsibilities, privacy obligations, and customer rights.

How does LuitBiz help organizations meet compliance requirements?

LuitBiz provides document control, audit trails, workflow governance, records management, access controls, and accountability features that support compliance initiatives across multiple industries.

Does Luit Infotech protect customer information?

Yes. We implement security controls, access management, auditability features, and operational safeguards designed to protect customer information and maintain confidentiality.

Can procurement or legal teams request additional information?

Yes. Procurement, compliance, legal, audit, and IT teams may contact us for additional information required during vendor evaluation and due diligence processes.

LuitBiz Business Applications Software